Unfortunately, there are cases that even if the two TCP endpoints negotiate a certain size of TCP MSS, one of the devices sends data to the other device which is larger than the MSS. With the new version of the Cisco ASA (or PIX) firewall with software version 7.x and up, the above situation is not accepted by the firewall which drops the packets that do not adhere to the negotiated MSS size. The firewall does this to protect the devices from buffer overflow attacks.

The problem addressed here is when an FTP Client located on the INSIDE of a Cisco ASA firewall, can not access an FTP Server machine located on the OUTSIDE of the firewall, as shown on the diagram below. The same problem can also happen with any TCP application (e.g HTTP), not just FTP.

The initial firewall configuration is as following

pixfirewall(config)#interface Ethernet0
pixfirewall(config-if)#speed 100
pixfirewall(config-if)#duplex full
pixfirewall(config-if)#nameif outside
pixfirewall(config-if)#security-level 0
pixfirewall(config-if)#ip address 192.168.9.30 255.255.255.0
pixfirewall(config-if)#exit
pixfirewall(config)#interface Ethernet1
pixfirewall(config-if)#speed 100
pixfirewall(config-if)#duplex full
pixfirewall(config-if)#nameif inside
pixfirewall(config-if)#security-level 100
pixfirewall(config-if)#ip address 10.0.0.1 255.255.255.0
pixfirewall(config-if)#exit
pixfirewall(config)#global (outside) 1 interface
pixfirewall(config)#nat (inside) 1 10.0.0.0 255.0.0.0
pixfirewall(config)#route outside 0.0.0.0 0.0.0.0 192.168.9.2 1

The problem is observed when looking at the logs of the firewall:

Show log:

Sep 19 2007 06:55:58: %ASA-4-419001: Dropping TCP packet from INSIDE:10.0.0.2/38003 to OUTSIDE:192.168.9.2/21, reason: MSS exceeded, MSS 1390, data 1460

The log output above shows that the FTP client and server negotiated an MSS value of 1390, but the data sent is 1460, therefore the firewall drops the packet.

There are two solutions for the MSS exceeded problem, one which can be applied globally on the ASA firewall, and one which can be applied for the specific connection only:

Solution A (Applied Globally on Firewall)

There is a global command on the ASA firewall with which you can override the MSS value negotiated between the TCP devices. This command is shown below:

firewall(config)#sysopt connection tcpmss [minimum] bytes

The [minimum] keyword overrides the maximum segment size negotiated between the two devices to be no less than ‘bytes’. So to solve the problem above, configure the following:

firewall(config)#sysopt connection tcpmss minimum 1460

This will force the two devices to negotiate an MSS value to be no less than 1460, therefore the data sent can go through with no problems.

Solution B (Applied on the specific connection only)

The second workaround solution uses an access-list, a class map and a tcp-map to identify the specific FTP traffic between the client and the server, and allow the MSS to be exceeded only for this specific connection.

The configuration commands are shown below:

pixfirewall(config)#access-list ftp-list permit tcp host 10.0.0.2 host 192.168.9.2
pixfirewall(config)#
pixfirewall#configure terminal
pixfirewall(config)#
pixfirewall(config)#class-map ftp-map
pixfirewall(config-cmap)#match access-list ftp-list
pixfirewall(config-cmap)#exit
pixfirewall(config)#tcp-map mss-map
pixfirewall(config-tcp-map)#exceed-mss allow
pixfirewall(config-tcp-map)#exit
pixfirewall(config)#policy-map ftp-map
pixfirewall(config-pmap)#class ftp-map
pixfirewall(config-pmap-c)#set connection advanced-options mss-map
pixfirewall(config-pmap-c)#exit
pixfirewall(config-pmap)#exit
pixfirewall(config)#service-policy ftp-map interface outside
pixfirewall#

The configuration above will allow the MSS to be exceeded only between the FTP client and FTP server connections.

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	Security Levels (Traffic Flow between Security Levels)
	Basic Firewall Configuration (Basic Configuration Steps)
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	Using Access Control Lists (ACLs)
	Controlling Inbound and Outbound Traffic with ACLs
	ACL Object Groups
	Configuring VLANs and Subinterfaces
	IPSEc VPNs (site-to-site VPN, Remote Access VPN, VPN client)
	Configuring Active/Standby Stateful Failover

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